Token Display System Price in India: Software vs Hardware

• Published 21 Oct 2026
• E-Token Solution Team

In India, a token display system is sold either as one-time hardware or as a monthly software subscription. Hardware kits listed on B2B marketplaces often fall around ₹15,000 to ₹55,000, usually plus GST. Software such as E-Token Solution includes a TV display from ₹5,100 a month, along with online booking, mobile apps and reports.

What a token display system does

A token display system shows which token is being served and which tokens come next. Patients, customers or devotees watch the screen instead of crowding the counter to ask about their turn. Staff get fewer interruptions, and the waiting area stays calmer.

There are two broad types:

• Hardware systems: a token dispenser or keypad at each counter, a controller and an LED or LCD display. The queue exists only inside the building.
• Software systems: the queue runs online. Customers take tokens on the web or in an app, staff call them from a phone or computer, and a TV in the waiting area shows the live queue.

One-time hardware systems

When we checked Indian B2B marketplace listings in October 2026, many token display systems for clinics and offices were priced at roughly ₹15,000 to ₹55,000 as a one-time purchase, often with GST added on top. Individual items ranged much wider, from small displays to large multi-counter setups. Prices change often, so treat these figures as a rough guide and get current written quotes.

When you compare hardware quotes, ask about:

• How many counters and displays the price covers
• Installation and wiring charges
• Warranty length, and the cost of an annual maintenance contract after it ends
• Paper rolls, if the system prints tickets
• What happens when you add a counter or move premises
• Whether customers can join the queue before they arrive

Software subscriptions

With software, you pay a monthly fee and the display is one part of a wider system. E-Token Solution plans are sized by attendees, the staff members who serve the queue.

On a custom plan, the TV screen is listed as an add-on at ₹1,000 ($15). Ask the sales team to confirm the billing period and which other modules a custom plan needs. Extra attendees cost ₹399 ($5) each on paid plans.

The TV token display shows current and upcoming tokens, queue positions and estimated waiting times. It updates on its own from your bookings, works on more than one screen, and lets you set colours, fonts and layout. The subscription also includes online token booking through visitor management, which a hardware kit does not offer.

What else you pay for

With a software system

• A TV or screen: you buy or reuse a screen for the waiting area. Ask the E-Token Solution team which devices the TV Screen Application needs before you buy one.
• Internet: the queue runs online, so the branch needs a working connection.
• Phones or computers for staff: most businesses already have these.
• Tax: ask whether the quoted price includes GST.
• Message charges: if a vendor sends SMS or WhatsApp updates, ask whether those are included or billed per message.

With a hardware system

• Installation, maintenance after the warranty, paper rolls and spare parts
• Replacement if a display or keypad fails
• A new purchase when you add counters or branches

3-year cost comparison

The table below shows subscription costs over 36 months at list prices, before any tax. It leaves out the TV, internet and staff devices, which you would need to add. The hardware row uses the marketplace range above and leaves out maintenance, which varies by vendor.

On display cost alone, a basic hardware kit is usually cheaper over three years. The comparison changes when you count what the software adds: customers booking from home, live queue status on their phone, staff apps, ratings after each visit and reports on queues and service performance.

Worked example: a clinic with 6 doctors

Here is how the numbers look for a typical small clinic. It has 6 doctors, one waiting room and a mix of booked patients and walk-ins.

• Without a TV display: the Basic plan covers 5 attendees. Adding 1 extra attendee at ₹399 brings the list price to ₹2,499 a month. Patients still see their token and queue position on their phone.
• With a TV display: the Business plan covers up to 10 attendees and includes the display, at ₹5,100 a month. The clinic has room to add 4 more doctors without changing plan.

Ask the sales team to confirm how extra attendees are billed and whether GST is added. Then add the cost of the TV and any internet upgrade.

Compare this with the hardware quotes you have received. If the clinic only wants a number on a wall and all patients walk in, a hardware kit may be the cheaper choice. If patients often ask to book ahead, or doctors want their patient list on a phone, the software plan gives more for the money.

When hardware makes sense and when software does

Hardware may suit you if

• All customers are walk-ins and nobody needs to book ahead
• Internet at the site is unreliable
• You want a single payment and no monthly bill

Software may suit you if

• Customers would rather wait at home than in your building
• You serve both booked appointments and walk-ins
• Staff need their own list on a phone, such as doctors or stylists
• You want ratings and reports to plan staff hours
• You expect to add staff or branches

For real examples, see how a multi-department hospital and a bank used E-Token Solution, or browse all case studies.

Frequently asked questions

Which E-Token Solution plan includes the TV display?

The Business plan (₹5,100 or $69 a month) and the Corporate plan (₹9,100 or $125 a month). On a custom plan, the TV screen is an add-on listed at ₹1,000 ($15).

Do I need special hardware for the E-Token Solution display?

You need a screen in the waiting area. The exact device requirements are not listed on the site, so ask the sales team before you buy a TV.

Are GST and other taxes included?

Many hardware listings add GST on top. For E-Token Solution, confirm with the sales team whether GST is added to the plan price.

Can I try the software before paying?

Yes. There is a Free plan with 1 attendee and a 30-day free trial. See the pricing page or start your trial.