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Our mobile app centralizes all appointments, providing a comprehensive overview of schedules. No more juggling between different platforms or manual calendars - everything needed is conveniently accessible from one place.
Stay on top of your appointments with ease. Our app allows your attendee to mark appointments as started or completed, enabling you to manage attendee time effectively and ensure a smooth flow of customer interactions.
Plans change and we understand that. With our mobile app, attendees have the flexibility to cancel appointments effortlessly. Reduce no-shows and better allocate time and resources by easily updating your schedule as needed.
Create appointments directly from your mobile device, ensuring accuracy and eliminating the need for manual entry or back-and-forth communication.
Capabilities
Appointment Booking
Create new appointments on the go. Input the relevant details, select a suitable time slot and efficiently schedule appointments with ease. Say goodbye to cumbersome manual processes and embrace the convenience of our mobile app.
Manage Appointments
Keep track of progress by marking appointments as started or completed. This feature helps your team to stay organized, manage workload efficiently and provide timely service to your clients.
Appointment Overview
Get a comprehensive view of all appointments in one place. Easily navigate through schedule and access details such as appointment time, client information and any additional notes.
Appointment Cancellation
Cancel appointments seamlessly within the app. Update availability and ensure your schedule remains optimized, reducing waiting times and providing a better customer experience.
Pain Points
Appointment Disorganization
Our mobile app addresses the issue of scattered appointment information by providing a centralized platform to manage all appointments, reducing the risk of missed or overlooked appointments.
Inefficient Time Management
By allowing attendees to mark appointments as started or completed, our app promotes efficient time management, enabling attendees to allocate their time effectively and prioritize tasks accordingly.
Communication Challenges
Our app eliminates communication barriers by streamlining appointment-related updates. Attendees can easily cancel appointments, minimizing confusion and improving overall communication with clients.
Embrace the power of our mobile app designed for store attendees and experience the benefits of streamlined appointment management. Enjoy centralized appointment tracking, efficient appointment marking, seamless cancellation and convenient appointment creation. Simplify your work processes, enhance your productivity and provide a superior customer experience by downloading our mobile app today. Contact Us now to provide exceptional user experience to your clients.
What is the E-Token Solution attendee mobile app?
The attendee mobile app is the app your staff use to serve customers. Each attendee sees all their appointments in one place, with the time, client details and notes. They can create new appointments, mark each one as started or completed, and cancel when needed. It is included in the Basic, Business and Corporate plans.
How it works
1. Staff open their schedule
The app lists every appointment for that attendee, so there is no need to check a paper diary or a second system.
2. Staff serve and update
When a customer is served, the attendee marks the appointment as started, then completed. This keeps the queue moving and the waiting times accurate.
3. Staff handle changes
If a customer calls or walks in, the attendee can create an appointment on the spot. If a slot is no longer needed, they can cancel it so the time can be used.
Features
- One view of all appointments, with time, client information and notes
- Create appointments on the go by choosing a free time slot
- Mark appointments as started or completed
- Cancel appointments and update availability
Problems it solves
- Appointment details scattered across diaries, chats and calls
- Missed or forgotten appointments
- No clear record of when service started and finished
- Back-and-forth with customers about changes
Who it is for
Doctors who want their patient list on their phone, salon stylists, service advisors at garages and service centres, and bank staff. In our hospital case study, doctors used a mobile app to see upcoming patients and manage appointments.
Attendee app or visitor app?
The attendee app is for your staff. The visitor mobile app is for your customers. Both work on the same queue, so a booking made in one shows up in the other.
Related modules
- Attendee management: set up attendees, services and hours.
- Appointment scheduling: the booking rules behind the app.
- TV token display: shows the next token in the waiting area.
- Pricing: see which plans include the app.
Questions about the attendee mobile app
Which plans include the attendee mobile app?
The Basic plan (₹2,100 or $30 a month), the Business plan and the Corporate plan. It is not part of the Free plan. On a custom plan it costs ₹1,000 ($15) as an add-on.
Can staff add appointments for walk-in customers?
Yes. Staff can create a new appointment from their phone by entering the details and choosing a free time slot.
Why mark appointments as started and completed?
It keeps the queue and waiting times accurate for customers, and it gives you a record of how long each service took.
Can staff see client details?
Yes. Each appointment shows the time, client information and any notes.
