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Our TV Screen Appointment Display provides clients with real-time updates on their appointment status. Clients can conveniently view their current queue position, estimated wait time and upcoming appointment details. This transparency helps alleviate anxiety and provides a sense of assurance.
By displaying appointment information on TV screens, clients have access to vital updates without the need for constant inquiries or disruptions to staff. Clear and concise appointment details ensure that clients are well-informed and can anticipate their turn.
Our solution enhances the waiting experience by reducing perceived wait times. Clients can engage in other activities or relax in the waiting area, knowing they can easily monitor their appointment status on the TV screen. This creates a more pleasant and comfortable environment.
Clients can better manage their time by being aware of their appointment status. They can plan accordingly, whether it's preparing documents, completing tasks, or attending to other commitments. Our TV Screen Appointment Display empowers clients to make the most of their time while waiting.
Capabilities
Real-Time Appointment Updates
Our TV Screen Application provides instant updates on current and upcoming appointments. Clients can see their appointment status, queue position and estimated wait time, ensuring they stay informed and engaged.
Customized Display
Tailor the appearance of the TV screen display to align with your brand identity. Customize the colors, fonts and layout to create a visually appealing and cohesive waiting area experience.
Seamless Integration
Our TV Screen Application seamlessly integrates with your existing appointment management system, ensuring accurate and up-to-date appointment information is displayed on the screens. There's no need for manual updates or additional administrative work.
Multiple TV Screen Support
Display appointment information on multiple TV screens across your facility. This enables clients in different areas of the waiting area to easily view their appointment status and reduces congestion around a single screen.
Pain Points
Uncertainty in Waiting
Our TV Screen Application eliminates uncertainty by providing clients with clear and real-time appointment updates. Clients no longer need to wonder when their turn will come, reducing frustration and anxiety.
Disruption to Staff
By displaying appointment information on TV screens, clients can access updates independently, reducing the need for constant inquiries to staff. This frees up staff members' time, allowing them to focus on delivering quality service.
Perceived Wait Times
Our TV Screen Application helps mitigate the perception of long wait times by engaging clients with their appointment status. Clients can see progress and upcoming appointments, making their waiting experience more enjoyable and manageable.
Elevate the waiting experience for your clients with our TV Screen Appointment Display solution. Offering transparent appointment updates, improved communication, optimized waiting experiences and efficient time management, our solution enhances client satisfaction and reduces anxiety. Seamlessly integrated with your appointment management system, our TV Screen Application provides real-time updates on multiple screens, eliminating uncertainty and disruptions. Embrace our innovative solution and transform your waiting area into a more client-focused and efficient space. Contact Us now to provide exceptional user experience to your clients.
What is the E-Token Solution TV token display?
The TV token display is an application that shows your live queue on a TV in the waiting area. It lists current and upcoming tokens and appointments, with queue positions and estimated waiting times. It reads the data straight from your E-Token Solution account, so staff never update it by hand. It is included in the Business and Corporate plans.
How it works
1. Put a screen in your waiting area
Place one or more TVs where waiting customers can see them.
2. Connect it to your queue
The TV Screen Application links to your E-Token Solution appointments and tokens. When a booking is made, changed or served, the screen updates on its own.
3. Customers watch for their number
Customers see the current token and who is next. They can relax, fill in forms or step out, instead of standing at the counter and asking staff.
Features
- Real-time current and upcoming appointments
- Queue position and estimated waiting time on screen
- Custom colours, fonts and layout to match your brand
- Support for multiple TV screens across your building
- Automatic updates from your appointment and token data
Problems it solves
- Customers who keep asking "how long will it take?"
- Staff interrupted by questions while serving
- Waiting that feels longer because nobody can see progress
- Crowding around a single counter or screen
Software display or a hardware token system?
Many token display systems in India are sold as one-time hardware packages. The E-Token Solution display is software that comes with your subscription and works with online booking, the mobile apps and reports. Compare the plans on our pricing page.
Who it is for
Hospital and clinic waiting rooms, bank halls, service centres, salons and any place where people sit and wait their turn. Browse our case studies for examples.
Related modules
- Visitor management: customers book tokens online.
- Attendee mobile app: staff mark each visit as started or completed.
- Appointment scheduling: the bookings shown on the screen.
Questions about the TV token display
Which plans include the TV display?
The Business plan (₹5,100 or $69 a month) and the Corporate plan (₹9,100 or $125 a month). On a custom plan it costs ₹1,000 ($15) as an add-on.
What does the screen show?
It shows the token being served now, the upcoming tokens and appointments, each customer's queue position and the estimated waiting time.
Can I use more than one screen?
Yes. You can show the queue on several TVs, so people in different parts of the waiting area can see it.
Can I change how the screen looks?
Yes. You can set the colours, fonts and layout to match your brand.
Do staff need to update the screen?
No. The screen takes its data from your E-Token Solution account and updates on its own.
